Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict

Abstract of "Negotiating Emotions" by Shapiro, Daniel

Citation:
Shapiro, Daniel. "Negotiating Emotions." Conflict Resolution Quarterly 20:1, 2002.

This Abstract written by: Conflict Consortium Abstract

Conflict Consortium Abstract

This article argues against the common belief that emotions should be left out of negotiation. Shapiro believes that making practitioners more aware of emotions can allow to them to negotiate more effectively.

Aggressive conduct, if allowed to go unchecked and unchallenged, ultimately leads to war. -- John F. Kennedy

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